Terms & Conditions

Last updated: 22 September 2025

These Terms and Conditions (“Terms”) set out the rules for using tdmchattingservice.com (the “Website”). By accessing or using the Website, you agree to be bound by these Terms.

1. Who we are

The Website is operated by TOPDRAWERMANAGEMENT LTD (“TDM”, “we”, “us”, “our”), a company registered in England and Wales under company number 13816810. Our contact details are set out in Section 16.

2. Other terms that may apply

These Terms refer to the following additional terms, which also apply to your use of the Website:

● Our Privacy Policy

● Our Cookie Policy

● Any service-specific terms we agree with you in writing (e.g. proposals, statements of work or service agreements)

3. Changes to the Terms or the Website

We may update these Terms and make changes to the Website from time to time. The latest version will be posted here and applies from the date of publication. We may suspend, withdraw or restrict the availability of all or any part of the Website for business and operational reasons.

4. Eligibility and territory

The Website is intended for users aged 18+ and primarily for those located in the UK. If you access the Website from outside the UK, you are responsible for compliance with local laws.

5. Acceptable use

You must not use the Website:

● in any way that breaches applicable law or regulation;

● to send, knowingly receive, upload, download, use or re-use any material which is unlawful, defamatory, obscene, offensive, hateful or infringing;

● to transmit unsolicited or unauthorised advertising or promotional material;

● to knowingly transmit data, send or upload any material that contains viruses, trojans, worms, spyware, adware or other harmful programs;

● to attempt to gain unauthorised access to the Website, its servers or any connected systems.

We may monitor use of the Website and take action if we reasonably suspect misuse.

6. Accounts, enquiries and bookings

You may be able to submit enquiries, book calls or download resources via forms on the Website. You must provide accurate and up-to-date information. We may decline or cancel submissions at our discretion. If we issue you any login details for gated content, you must keep them confidential and not share them with others.

7. Information on the Website is not advice

Content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

8. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in the Website and in the material published on it. Those works are protected by copyright and other laws and treaties. All such rights are reserved.

You may:

● view pages from the Website in a web browser;

● download or print extracts for your personal use or for internal use within your organisation; provided that you do not modify the materials and you acknowledge our status (and that of any identified contributors) as the authors.

You must not use any part of the content on our Website for commercial purposes without obtaining a licence from us or our licensors.

9. User-generated content

If you upload or post content to the Website (e.g. comments, testimonials, case studies), you grant us a worldwide, non-exclusive, royalty-free licence to use, reproduce, distribute and display that content in connection with the Website and our business. You warrant that you own or control all rights in such content and that it does not infringe any third-party rights or laws. We may remove any content at any time.

10. Linking

You may link to our home page in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, and you must not frame our site on any other site.

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and assume no responsibility for them.

11. No guarantee of availability

We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of the Website for business and operational reasons.

12. Our responsibility for loss or damage suffered by you

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

To the extent permitted by law, we exclude all implied conditions, warranties, representations or other terms that may apply to the Website or any content on it.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (a) use of, or inability to use, the Website; or (b) use of or reliance on any content displayed on the Website. In particular, we will not be liable for: loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

13. Security

We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access the Website and for using your own virus protection software.

14. Termination / suspension

We may suspend or terminate your access to the Website at any time if you breach these Terms or we reasonably suspect you have done so. Sections which by their nature should survive termination shall do so (including intellectual property, liability, governing law and dispute resolution).

15. Governing law and jurisdiction

These Terms, their subject matter and their formation are governed by the laws of England and Wales. You and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a consumer resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a consumer resident in Scotland you may also bring proceedings in Scotland.

16. Contact us

TOPDRAWERMANAGEMENT LTD
Company number: 13816810
Email: info@ tdmchattingservice.com
Registered office: 8a Bore Street, Lichfield, Staffordshire, WS13 6LL

17. Notices and complaints

If you have a complaint about content on the Website, please contact us using the details above. We will review and respond within a reasonable period.

18. General

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain in full force and effect. No failure or delay by us in exercising any right will operate as a waiver of that right. You may not assign or transfer any rights or obligations under these Terms without our prior written consent. We may transfer our rights and obligations under these Terms to another organisation.